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2016 Software Conference – Time is running out!

Register HERE and see the class schedule HERE!

Dubuque Data Service will hold the 2016 Software Conference in scenic Dubuque, Iowa on June 23rd and 24th. We will show you how the Advantage dealer management system can improve efficiency at your dealership, save time, and increase profits. Not only will you learn from the friendly, knowledgeable DDS staff, but you will be able to network with your fellow dealership members, gaining tips and tricks that they know.

The software conference will be covering all the main areas of your dealership, including accounting, parts, and service. Each segment will be led by experienced members of our DDS team, showing you ways to ensure your day to day business runs smoothly while improving profits when using the Advantage DMS. Just in case we did not cover a particular topic for you, there will be time for personalized training on the second day.

Registration for the software conference includes 2 nights at the Holiday Inn, the same location as the conference. Your meals during the conference will be included, as well as the Thursday evening dinner cruise on the Mississippi River. Can’t come for 2 days of the conference? Don’t need a hotel? There are options available for these situations.

There are plenty of things to do in Dubuque and the surrounding area, so why not make a weekend of it? You can even bring a guest to enjoy the weekend with you. We are happy to help with plans for extra entertainment, and have some ideas listed on the registration form. If you don’t see something, let us know by suggesting your own idea.

We want the 2016 Software Conference to be a enjoyable learning experience that you will be wanting to attend again and again. To help ensure a stress free event, we are offering assistance with travel plans and as well as a shuttle service to and from local airports. Just check on the form for these items.

Registration for the Software Conference is now open and you can sign up until the 13th of May. If you have any questions about the conference, please contact DDS at 800.382.3733. We are excited about this year’s software conference and can’t wait to see you there! REGISTER HERE!

Check out the class schedule HERE!

Dubuque Data Services G73 Release

Another FREE release available to all of our Advantage customers!

Dubuque Data Service has released another free update to our DMS customers. This release includes features such as credit card processing with ChargeItPro in the Unit Sales module, archiving the repair order bill copy without printing it (for dealers using Archiving), and updating customer emails in Quick Customer Maintenance. Dealers see your release notes for more specific details on these features as well as the rest of the release, or contact us at support@ddslive.com. If you would like to receive regular free releases with your Dealer Management System, contact Dubuque Data Services today at 800.382.3733 to find out how.

Dubuque Data Services Offers PCI Compliant Credit Card Processing

These days it is important to be PCI compliant, and Dubuque Data Services has the perfect solution for our dealers. DDS has partnered with ChargeItPro to bring a simple and secure credit card processing solution to Advantage.

ChargeItPro is able to process credit cards by either swiping the card, scanning the chip, or entering the card information manually. The seamless flow between Advantage and ChargeItPro makes the system easy to use, while still complying with Payment Application Data Security Standards (PA-DSS). Transaction information displays on the receipts for Parts Invoices and Repair Orders and the one-time setup is nothing to fear as Dubuque Data and ChargeItPro will be there every step of the way. ChargeItPro’s Merchant Portal also has many reporting options, so dealers can view an overview of all transactions down to the details of an individual transaction.

Even though it is each merchant’s responsibility to achieve PCI-DSS compliance for their business, using the PCI-compliant payment processing feature in Advantage can make it easier for your business to achieve compliance, and you can rest assured your customers’ data is always secure. Take care of your customers, and your dealership, by calling DDS at 800.382.3733 today, so your business can start processing those payments securely.

Dubuque Data Services G68 Release

Another FREE release available to all of our Advantage customers!

Dubuque Data Services has released another free update to our DMS customers. One of the biggest features of this release is credit card processing. DDS has partnered with ChargeItPro to offer secure PCI credit card processing when billing Parts Invoices and Repair Orders. The seamless integration with Advantage makes it easy to use while accepting many types of payments, including cards with EMV chips, ApplePay and GooglePay. Contact support today at 800.382.3733 for more information on how you can take advantage of this great opportunity for your business.

The G68 release also includes many other enhancements such as the ability to print voided parts invoices, export monthly financial statements to a csv file for viewing, and printing purchase orders, no matter the status. Dealers see your release notes for more specific details on these features as well as the rest of the release, or contact us at support@ddslive.com. If you would like to receive regular free releases with your Dealer Management System, contact Dubuque Data Services today at 800.382.3733 to find out how.

Dubuque Data Services G65 Release

Another FREE release available to all of our Advantage customers!

We’ve released another FREE update to all of our Advantage customers!

Dealers, see your release notes for specific details or contact us at support@ddslive.com.

Dubuque Data Services G62 Release

Another FREE release available to all of our Advantage customers!

We’ve released another FREE update to all of our Advantage customers!

Dealers, see your release notes for specific details or contact us at support@ddslive.com.

Dubuque Data Services Barcode Scanning

Barcoding is Here!

Dubuque Data Services is excited to announce that Advantage now offers integration with our new barcoding system. Once it is setup, users can quickly enter in parts to the Dealer Management System to sell to a parts invoice, receipt parts into the DMS, and perform inventory checks. The barcoding system can be set up with parts from any vendor which means it can be utilized by any dealership type. The Honeywell barcode scanner is small and light-weight, so it can go anywhere your wireless network can reach. This time saver is a must for anyone who wants to manage their parts more effectively. Contact DDS at 800.382.3733 to find out how you can get your barcode scanner and enter those parts accurately and efficiently!

Dubuque Data Services PCI Compliant Credit Card Processing

Dubuque Data Services Announces PCI Compliant Transactions

What does it mean to be PCI compliant? The Payment Card Industry Security Standards Council manages a set of standards that was first created by the major credit card brands. Anyone who processes payments using credit, debit, or pre-paid cards that are affiliated with the major brands (American Express, Discover, JCB, MasterCard, and Visa International), must follow these standards or risk penalties and the possibility of losing the ability to process such payments.
Dubuque Data Services has partnered with ChargeItPro to offer the ability to process these card transactions while following the PCI standards. In order to adhere to these standards we have included features to ensure the transactions are PCI compliant. The encryption of the card information happens the moment the card is swiped, using PCI-Validated Point-to-Point Encryption (P2PE). To eliminate a possible breach of this sensitive data, the card information is not stored on the Dealer Management System. We have even gone a step further in order to get ahead of the game and ensured that our solution is compliant with RFID chips. RFID chips are currently required in Europe and Canada. Even though it is not yet required in the United States, it soon may be, so your Dealer Management System will be ready.

The PCI solution is a seamless integration with our parts tickets and repair orders in Advantage. After a simple setup process, bill parts tickets and repair orders as usual, and then swipe the card. It’s that simple. The authorization number for the transaction displays on the printed invoice or repair order.

Even though it is each merchant’s responsibility to ensure the PCI standards are followed, using the PCI compliant feature in Advantage reduces risk for PCI compliance exposure while lessening the burden on the dealership to adhere to the standards. Take care of your customers, and your dealership, by calling DDS at 800.382.3733 today, so your business can start processing those payments securely.